Support

Frequently asked questions about our stickers and process. 

 

Shipping and Delivery

Where's my order?

Due to the current state of the USPS, some packages are experiencing delivery delays by up to 4 days. We appreciate your patience during this time. 

Your order will be shipped and delivered according to the shipping method you selected during checkout.

  • Free Shipping (10-15 Days)
  • Standard (10-13 Days)
  • Expedited (5-6 Days)
  • Rush Production & Expedited Shipping (3-4 Days)

Please note, our free shipping and standard shipping options do not come with a tracking number. To ensure your package is traceable, select our expedited or rush shipping option..

Can I track my order?

For Expedited and Rush Shipping options, tracking is updated 24 hours after shipping confirmation. 

If you are concerned about your delivery date, contact us so we can ensure your stickers will be delivered as promised. 

How fast can I have my stickers?

If you need your stickers as soon as possible, select our Rush Production and Expedited Shipping option upon checkout. This will ensure you receive your stickers in 3-4 days. Free and standard shipping typically takes around 10-13 days. 

Order Status

To check your order status, visit this page: https://vinylstatus.com/track-order/

What was my order shipped in?

Our orders are usually shipped in a large envelope via USPS.

What happens if I provided an incorrect address?

If you provided us with an incorrect address upon checkout, please contact us immediately. Addresses cannot be modified on orders that have already been shipped. 

Printed Custom Stickers

Why was I unable to upload my artwork?

If you are unable to upload your artwork, select “Skip this step and email artwork later” below the artwork upload form. You may then proceed through checkout and email us your artwork after ordering.

Please send your artwork to: digitalproduction@vinylstatus.com

When will I recieve my proof?

If you ordered printed stickers or transfer stickers, we’ll send you a proof within 24 hours. Please keep an eye out for an email with a link to your proof. 

Are your stickers weatherproof?

Absolutely. Our stickers are all made to last 5+ years outdoors. Our stickers are so durable they’ll even withstand the dishwasher. If you have any issues with your stickers not withstanding the weather, please do not hesitate to contact us. 

Transfer Stickers

Are your transfer stickers weatherproof?

Our transfer and social media stickers are made to last 6+ years outdoors. 

How many colors do you offer for transfer stickers?

We offer our transfer stickers in 13 different colors, including multiple reflective colors. If you need a color that isn’t included in our color offerings, feel free to contact us for a special order.  

How do I apply my transfer or social media stickers?

Visit www.VinylStatus.com/Apply for transfer sticker application instructions. 

Payment

My card keeps getting declined

Your payment may be getting declined for multiple reasons.

  1. Ensure you are entering your correct billing address and info during checkout. 
  2. Ensure your card is not expired
  3. Ensure your card is properly funded

In the event your card keeps getting declined, we offer PayPal as a secondary payment method. 

What currency are your prices in?

All prices on our website are listed in USD. 

Refunds

Vinyl Status will replace stickers in the event of a quality control issue or if your order is damaged during transit. It is the purchasers responsibility to ensure that the item corresponds to their need. Since your order is sent directly into production after it is placed, we are unable to cancel nor refund your order after it is placed. Returns for any other reason will not be accepted. 

If you are not absolutely certain about your order, please do not hesitate to contact us.